Privacy Policy

At Dwyer Engineering, our groundwork division provides end-to-end earthworks and infrastructure services for major commercial, industrial, and residential developments.

1. Introduction

Dwyer Engineering Services Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website (www.dwyereng.co.uk), submit enquiries, or engage with our civil engineering and construction services.

2. Data Controller Information

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Dwyer Engineering Services Limited is the Data Controller.

  • Company Name: Dwyer Engineering Services Limited
  • Company Registration Number: 02474908
  • Address: Shottenden Manor Farm, Westwell, Ashford, Kent, TN25 4JR, United Kingdom
  • Telephone: 01233 664495
  • Email: info@dwyereng.co.uk
3. The Information We Collect About You

We may collect, process, and store personal data about you when you interact with us through our website, telephone, email, or tender submission process. This includes:

  • Identity & Contact Data: Name, job title, company name, phone number, email address, and postal address submitted via our contact or tender enquiry forms.
  • Project & Commercial Data: Information relating to tender submissions, site locations, project specifications, and financial or billing details where contracts are formed.
  • Technical & Usage Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and details about your browsing activity on our website (collected automatically via cookies).
4. How We Collect Your Personal Data

We collect data through:

  • Direct Interactions: When you fill out forms on our website, request a tender estimate, contact our engineering team via phone or email, or supply goods/services to us.
  • Automated Technologies: As you interact with our website, we may automatically collect technical data regarding your equipment and browsing patterns.
5. Legal Basis and Purposes for Processing

Under UK GDPR, we must have a legal basis to process your personal data. We use your data under the following conditions:

Purpose / Activity

Type of Data

Legal Basis for Processing

To respond to general enquiries & tender quote requests

Identity, Contact, Project Details

Legitimate Interests (to evaluate and respond to commercial construction enquiries)

To execute and fulfill contracts (groundworks, plant hire, or main contracting)

Identity, Contact, Financial, Transactional

Contractual Performance (necessary to perform our obligations under contract)

To maintain website functionality and security

Technical, Usage Data

Legitimate Interests (to run our website efficiently and prevent security breaches)

To comply with statutory and legal obligations

Identity, Contact, Financial Data

Legal Obligation (e.g., tax, health & safety records, and accounting compliance)

6. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties where necessary for business operations or legal compliance:

  • Sub-Contractors & Suppliers: On a strictly need-to-know basis to fulfill site project management, logistics, or plant delivery.
  • Service Providers: IT support, website hosting providers, and administrative system managers.
  • Professional Advisers: Auditors, legal advisers, insurers, and safety consultants.
  • Legal & Regulatory Authorities: The Health and Safety Executive (HSE), HMRC, local government bodies, or law enforcement agencies when required by law.
7. Data Security & Storage

We implement appropriate physical, electronic, and managerial security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorization. Access to your personal data is restricted to employees, contractors, and agents who have a business need to know.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or Health & Safety reporting requirements.

  • General Website Enquiries: Retained for up to 2 years following initial correspondence.
  • Contractual & Financial Records: Retained for 6 to 12 years after contract completion, in alignment with UK statutory limitation periods for construction contracts.
9. Your Legal Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Right of Access: The right to request a copy of the personal data we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete data.
  • Right to Erasure (‘Right to be Forgotten’): The right to request deletion of your data where there is no good reason for us continuing to process it.
  • Right to Restrict Processing: The right to ask us to suspend processing of your personal data.
  • Right to Data Portability: The right to request the transfer of your personal data to you or a third party.
  • Right to Object: The right to object to processing where we rely on a legitimate interest.

To exercise any of these rights, please contact us at info@dwyereng.co.uk or call 01233 664495.

10. Cookies Policy

Our website uses cookies to distinguish you from other users and to optimize your browsing experience. Cookies are small text files placed on your device. You can set your browser to refuse all or some cookies; however, disabling cookies may affect the functionality of certain website areas.

11. Right to Complain

If you have any concerns about our use of your personal data, you have the right to make a complaint at any time to the UK regulator:

Information Commissioner’s Office (ICO)

We would, however, appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with an updated revision date.

Last updated: July 2026